Book

Difficult Conversations 1999

By Douglas Stone, Bruce Patton, Sheila Heen, Roger Drummer Fisher

  • Interpersonal communication, Self-Help & Practical Interests, Social, group or collective psychology, Communication

From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.

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Spare, earnest, classical in form and contemporary.

  • sparerichly built
  • earnestironic
  • classical in formformally daring
  • contemporarynostalgic
  • warmbleak

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